Spa Host - Casual

Hyatt Hotels Corporation; New York (NY); On-site; USD 24,000 - 34,000; Full time

Job summary

Hyatt Hotels Corporation seeks a spa host at the Hāna-Maui Resort to foster a calm, attentive guest journey from arrival to departure, scheduling treatments and guiding service selections.

The successful candidate will register guests, process payments, and maintain organized spa inventory. A customer-first attitude and strong communication are essential in this fast-paced resort setting.

Qualifications

• Desire to satisfy guests in fast-paced environments.
• Strong verbal and written communication skills.
• Ability to stand for long periods.
• Computer experience preferred.
• Availability for at least 2 full days per week.

Responsibilities

• Schedule treatments and guest appointments.
• Register guests and process payments (room charges, credit cards, or cash).
• Provide product and treatment recommendations to guests.
• Maintain spa inventory, ensuring it is organized and attractively displayed.

Skills

Customer service mindset

Verbal and written communication

Stamina to stand long hours

Computer experience

Availability: 2 days/week

Job description

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\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

Peggy Focheux Duval: Director of Learning & Development, France

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The spa host is the key to our H ā na-Maui Resort Spa journey by fostering an atmosphere of calm and relaxation for our guests. In this key position the spa host is responsible for ensuring a seamless experience, serving as the first point of contact upon arrival to the spa and the last point of contact upon departure of the spa. Primary responsibilities include scheduling treatments, guest registration and processing forms of payment to include room charges, credit cards or cash. This position is also responsible for making product and treatment recommendations to spa guests. The spa host independently ensure that the spa inventory is neatly organized and attractively displayed. Join our team and embark on an incredible journey at the H ā na-Maui Resort where Care for guests and colleagues alike, go hand in hand.

The hourly rate for this position is $21.17.

\"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.\"

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Computer experience preferred.
• Must be able to provide at least 2 full days of availability per week.

Hyatt Regency Bellevue on Seattle's Eastside | Bellevue , WA , US

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