Spa Membership & Guest Experience Advisor - Flexible Schedule

Hand & Stone Massage and Facial Spa; Charlotte (NC); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

KinderCare discounts

Health insurance

Paid time off

Training & development

Vision insurance

Bonus based on performance

Dental insurance

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa is seeking a friendly Spa Associate to greet clients, answer phones, schedule appointments, and promote services and memberships. You will help meet sales goals while delivering a welcoming, professional experience and maintaining spa cleanliness.

The role includes flexible shifts and opportunities for growth within a busy wellness brand. The ideal candidate presents well, communicates effectively, and can multitask in a fast-paced environment, supporting

Qualifications

• Excellent personal appearance and strong verbal/written communication skills.
• Ability to handle stressful situations professionally and multitask with ease while focusing on the guest.

Responsibilities

• Meet membership sales goals.
• Provide excellent customer service to members and guests, building lasting connections.
• Answer phones, schedule appointments, and file documents.
• Communicate promotions and service options to clients.
• Uphold spa cleanliness standards.

Skills

Customer service

Verbal communication

Multitasking

Sales awareness

Tools

Microsoft Office

Spa Soft

Job description

Hand & Stone Massage and Facial Spa is seeking a friendly Spa Associate to greet clients, answer phones, schedule appointments, and promote services and memberships. You will help meet sales goals while delivering a welcoming, professional experience and maintaining spa cleanliness.

The role includes flexible shifts and opportunities for growth within a busy wellness brand. The ideal candidate presents well, communicates effectively, and can multitask in a fast-paced environment, supporting