Spa Guest Experience Pro — Flexible Schedule & Growth

Hand & Stone Massage and Facial Spa; Stony Brook (NY); Sur place; USD 19 000 - 26 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Free food & snacks

Company parties

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Résumé du poste

Hand & Stone Massage and Facial Spa is seeking Spa Associates to welcome guests, answer phones, schedule appointments, and promote membership options. You will help create a 5-star experience and build lasting connections with members and guests.

The position offers flexible schedules, training, and opportunities for advancement with a focus on guest satisfaction and quality service across our spa locations.

Qualifications

• Provide excellent customer service to members and guests.
• Build lasting connections with clients and members.
• Communicate sales, promotions, and service options effectively.

Responsabilités

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Connaissances

Customer service

Sales

Communication

Description du poste

Hand & Stone Massage and Facial Spa is seeking Spa Associates to welcome guests, answer phones, schedule appointments, and promote membership options. You will help create a 5-star experience and build lasting connections with members and guests.

The position offers flexible schedules, training, and opportunities for advancement with a focus on guest satisfaction and quality service across our spa locations.