Spa Guest Experience Specialist — Flexible Hours & Growth

Hand & Stone - 250 Merchant Walk Ave - Charlottesville, VA; Charlottesville (VA); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Job summary

Hand & Stone Spa in Charlottesville is seeking a Spa Associate with strong customer service and organizational skills. You will work with guests to create a welcoming experience, promote spa services, and contribute to a positive, team-driven atmosphere.

The role offers performance-based compensation and growth opportunities within a supportive franchisee environment. Qualified candidates enjoy working with clients, aim to earn commission, and thrive in a high-energy setting that values balance

Qualifications

• Customer-focused with strong interpersonal skills.
• Ability to stay organized in a fast-paced spa environment.
• Strong teamwork and collaboration to support client satisfaction.
• Clear and effective communication with clients and colleagues.

Responsibilities

• Engage clients with friendly service and build rapport.
• Promote spa services to enhance guest experience and revenue.
• Maintain a positive, energetic team atmosphere and assist others as needed.

Skills

Customer service

Organizational skills

Teamwork

Communication

Job description

Hand & Stone Spa in Charlottesville is seeking a Spa Associate with strong customer service and organizational skills. You will work with guests to create a welcoming experience, promote spa services, and contribute to a positive, team-driven atmosphere.

The role offers performance-based compensation and growth opportunities within a supportive franchisee environment. Qualified candidates enjoy working with clients, aim to earn commission, and thrive in a high-energy setting that values balance