Spa Guest Experience Specialist (Flexible Schedule)

Hand & Stone - 21435 Epicerie Plz - Sterling, VA; Sterling (VA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone in Sterling, VA is looking for a Spa Associate committed to delivering outstanding customer service. Your responsibilities will include welcoming guests, booking appointments, and promoting the benefits of massage therapy. The ideal candidate will possess strong communication skills and a professional appearance and will be trained in the required software.

The position offers an hourly wage, commissions, and bonuses, along with a flexible and rewarding work environment.

Qualifications

• Knowledge of Microsoft Office applications and basic accounting principles.
• Excellent personal appearance and communication skills.
• Ability to handle stressful situations and multitask effectively.

Responsibilities

• Provide excellent customer service to members and guests.
• Welcome and greet members upon arrival.
• Book appointments and sell memberships and gift cards.
• Maintain a professional and clean work environment.

Skills

Customer service

Verbal and written communication skills

Ability to multitask

Knowledge of Microsoft Office

Tools

Spa Soft

Job description

Hand & Stone in Sterling, VA is looking for a Spa Associate committed to delivering outstanding customer service. Your responsibilities will include welcoming guests, booking appointments, and promoting the benefits of massage therapy. The ideal candidate will possess strong communication skills and a professional appearance and will be trained in the required software.

The position offers an hourly wage, commissions, and bonuses, along with a flexible and rewarding work environment.