Spa Guest Experience & Sales Specialist

Hand & Stone Massage and Facial Spa; Cary (NC); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

Hand & Stone Massage and Facial Spa in Cary, NC is seeking a Spa Sales Associate to deliver a warm, professional welcome and drive membership and service upgrades. You’ll book appointments, manage client files, and uphold spa standards while helping guests choose the right services.

We offer a simple, stress-free commission model, flexible shifts including day/evening/weekends, and advancement paths into lead associate and management roles.

Qualifications

• High school diploma or equivalent required.
• Strong multi-tasking and attention to detail.
• Great communicator with confidence in client interactions.

Responsibilities

• Welcome clients, build connections, and provide a 5-star experience.
• Confidently meet membership, gift card, and upgrade sales goals.
• Share service and promotion details with clarity and enthusiasm.
• Maintain knowledge of spa services and menu offerings.
• Answer phones, book appointments, and manage client files.
• Help uphold spa cleanliness and organization.
• Support team operations with various front desk responsibilities.

Skills

Multi-tasking

Attention to detail

Communication

Customer service

Education

High school diploma or equivalent

Job description

Hand & Stone Massage and Facial Spa in Cary, NC is seeking a Spa Sales Associate to deliver a warm, professional welcome and drive membership and service upgrades. You’ll book appointments, manage client files, and uphold spa standards while helping guests choose the right services.

We offer a simple, stress-free commission model, flexible shifts including day/evening/weekends, and advancement paths into lead associate and management roles.