Spa Guest Experience & Membership Sales Specialist

Hand & Stone - 1819 Martin Luther King Jr Pkwy - Durham, NC; Durham (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Childcare discounts

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas in Durham is seeking a Spa Associate to greet guests, answer phones, schedule appointments, and promote our membership programs. You will help deliver a five-star client experience and maintain spa cleanliness while supporting a busy, service-driven team.

Join a company with a customer-first culture, flexible shifts, and opportunities for advancement. Training and development are emphasized to help you grow within the wellness industry.

Responsibilities

• Meet membership sales goals
• Have knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Skills

Customer service

Communication

Sales skills

Multitasking

Job description

Hand & Stone Massage and Facial Spas in Durham is seeking a Spa Associate to greet guests, answer phones, schedule appointments, and promote our membership programs. You will help deliver a five-star client experience and maintain spa cleanliness while supporting a busy, service-driven team.

Join a company with a customer-first culture, flexible shifts, and opportunities for advancement. Training and development are emphasized to help you grow within the wellness industry.