Spa Sales & Guest Experience Pro — Flexible Schedule

Hand & Stone Massage and Facial Spa; Matthews (NC); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Employee discounts

Flexible schedule

Free food & snacks

Training & development

Contests

Job summary

Hand & Stone Massage and Facial Spa in Matthews, NC is seeking a Spa Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is outstanding.

The role involves greeting guests, answering phones, booking appointments, selling memberships and gift cards, promoting wellness benefits, and maintaining a professional, clean work environment. Competitive hourly wage with commissions and bonuses, flexible schedules, and employee discounts are offered.

Qualifications

• Provide excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Answer phones, book appointments, sell memberships, gift cards and upgrades.
• Follow proper filing procedures/file maintenance.
• Promote health/wellness benefits of massage therapy.
• Maintain a professional and clean work environment & appearance.
• Positive, energetic attitude.
• Team player.
• Perform various other duties as assigned.

Responsibilities

• Greet and assist members/guests upon arrival.
• Answer phones and book appointments.
• Sell memberships, gift cards and upgrades.
• Maintain filing procedures and records.
• Promote wellness benefits of massage therapy.
• Maintain a professional and clean work environment.
• Be a positive, energetic team member.
• Perform additional duties as assigned.

Skills

Customer service

Guest greeting

Sales & upselling

Multitasking

Team player

Job description

Hand & Stone Massage and Facial Spa in Matthews, NC is seeking a Spa Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is outstanding.

The role involves greeting guests, answering phones, booking appointments, selling memberships and gift cards, promoting wellness benefits, and maintaining a professional, clean work environment. Competitive hourly wage with commissions and bonuses, flexible schedules, and employee discounts are offered.