Spa Guest Experience & Sales Associate (Flexible Hours)

Hand & Stone Massage and Facial Spa; Cumming (GA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive compensation

Generous bonuses

Flexible schedules

Growth opportunities

Convenient location

Steady clientele

Vacation and Holiday pay

Safe work environment

Job summary

Hand & Stone Massage and Facial Spa is seeking a Spa Associate for a long-term role in a stable, positive environment. You will be a key link in ensuring an outstanding guest experience across check-in, scheduling, and upselling services.

Ideal candidates demonstrate excellent customer service, multitasking under pressure, and a professional, friendly manner. Flexible days and hours are available in a convenient location with steady clientele.

Qualifications

• Excellent customer service skills and work ethic.
• Ability to multitask and stay organized during busy periods.
• Proficient use of Microsoft Office; Zenoti training provided.
• Professional and friendly appearance and attitude.

Responsibilities

• Provide excellent customer service to members/guests
• Welcome and greet members/guests upon arrival
• Answer phones, book appointments, sell memberships, gift cards and upgrades
• Follow proper filing procedures
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment and appearance
• Maintain a positive, energetic attitude and be a team player
• Perform various other duties as assigned

Skills

Customer service

Multitasking

Professionalism

Team player

Tools

Microsoft Office

Zenoti

Job description

Hand & Stone Massage and Facial Spa is seeking a Spa Associate for a long-term role in a stable, positive environment. You will be a key link in ensuring an outstanding guest experience across check-in, scheduling, and upselling services.

Ideal candidates demonstrate excellent customer service, multitasking under pressure, and a professional, friendly manner. Flexible days and hours are available in a convenient location with steady clientele.