Guest Experience & Spa Sales Associate

Hand & Stone Massage and Facial Spa; New York (NY); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Commissions and bonuses

Paid Time Off

Health Insurance

Dental and Vision Insurance

Employee discounts

Training and development

Career growth opportunities

Team environment

Referral program

Job summary

Hand & Stone Massage and Facial Spa is seeking a dynamic Spa Associate to greet guests, promote memberships, and deliver exceptional service. You’ll create memorable experiences, educate guests on services, and help schedule appointments while maintaining a clean, welcoming spa environment.

Ideal candidates are friendly, energetic, and customer-focused, with a knack for building relationships. Evening and weekend availability is required, with opportunities for growth and benefits for eligible

Qualifications

• Must be 18 years of age or older.
• High School Diploma or GED required.
• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to work evenings and weekends.
• Sales experience is a plus, but a great attitude and willingness to learn are even more important.

Responsibilities

• Meet and exceed membership sales goals.
• Create memorable experiences for every guest and member.
• Build lasting relationships through exceptional customer service.
• Educate guests on services, memberships, promotions, and wellness offerings.
• Answer phones, schedule appointments, and assist guests with their spa needs.
• Maintain spa cleanliness and presentation standards.
• Work collaboratively with team members to create a welcoming and positive atmosphere.
• Bring professionalism, enthusiasm, and a positive attitude to every shift.

Skills

Customer service

Sales

Communication

Relationship building

Education

High School Diploma or GED

Job description

Hand & Stone Massage and Facial Spa is seeking a dynamic Spa Associate to greet guests, promote memberships, and deliver exceptional service. You’ll create memorable experiences, educate guests on services, and help schedule appointments while maintaining a clean, welcoming spa environment.

Ideal candidates are friendly, energetic, and customer-focused, with a knack for building relationships. Evening and weekend availability is required, with opportunities for growth and benefits for eligible