Spa Guest Experience & Membership Sales Pro

Hand & Stone - Wichita; Wichita (KS); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

KinderCare discount

LifeMart program

Job summary

Hand & Stone Massage and Facial Spas – Wichita seeks a Spa Associate to welcome clients, answer phones, schedule appointments, and deliver five-star experiences. You will meet membership sales goals, understand the menu of services, and build lasting connections with members and guests.

You will communicate promotions and service options, maintain cleanliness, and perform various duties as assigned in a busy spa environment with a focus on growth and customer care.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas – Wichita seeks a Spa Associate to welcome clients, answer phones, schedule appointments, and deliver five-star experiences. You will meet membership sales goals, understand the menu of services, and build lasting connections with members and guests.

You will communicate promotions and service options, maintain cleanliness, and perform various duties as assigned in a busy spa environment with a focus on growth and customer care.