Spa Guest Experience & Membership Advisor

Hand & Stone Massage and Facial Spa; Wichita (KS); On-site; USD 1,653,000 - 2,204,000; Full time

Benefits offered by this job

KinderCare discount

LifeMart program discounts

Sales training sessions

Job summary

Hand & Stone Massage and Facial Spa in Wichita, KS is seeking friendly Spa Associates to greet clients, answer phones, schedule appointments and promote membership services. You will build lasting connections with members and guests, uphold cleanliness standards, and contribute to a welcoming, 5-star experience.

Training and growth opportunities are available within our franchise network. Join an established wellness leader offering flexible shifts, teamwork, and employee discounts through

Qualifications

• Customer service and sales-oriented work with a friendly, professional demeanor.
• Ability to answer phones, schedule appointments, and relay information accurately.
• Strong communication skills for promoting memberships and services.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Customer service

Sales skills

Phone etiquette

Communication

Scheduling appointments

Job description

Hand & Stone Massage and Facial Spa in Wichita, KS is seeking friendly Spa Associates to greet clients, answer phones, schedule appointments and promote membership services. You will build lasting connections with members and guests, uphold cleanliness standards, and contribute to a welcoming, 5-star experience.

Training and growth opportunities are available within our franchise network. Join an established wellness leader offering flexible shifts, teamwork, and employee discounts through