Spa Guest Experience & Membership Sales Associate

Hand & Stone Massage and Facial Spa; Chanhassen (MN); On-site; USD 1,929,000 - 2,204,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Paid time off

On-the-job training

Opportunities for advancement

Paid training

Job summary

Hand & Stone Massage and Facial Spa in Minnesota is seeking Spa Associates to host the spa, deliver a five-star experience, and connect with clients, coworkers, and the community to ensure visits are memorable for every guest.

The role emphasizes membership sales, service menu knowledge, and outstanding customer service, with opportunities for growth, training, and advancement within a supportive team environment.

Qualifications

• Must thrive in a team environment.
• Minimum 1–2 years of sales experience.
• Must be 18 years or older.

Responsibilities

• Meet membership sales goals every month.
• Have detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Sales

Customer service

Communication

Job description

Hand & Stone Massage and Facial Spa in Minnesota is seeking Spa Associates to host the spa, deliver a five-star experience, and connect with clients, coworkers, and the community to ensure visits are memorable for every guest.

The role emphasizes membership sales, service menu knowledge, and outstanding customer service, with opportunities for growth, training, and advancement within a supportive team environment.