Spa Membership Sales & Guest Experience Associate

Hand & Stone Franchise Corp; Fulshear (TX); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

KinderCare 10% weekly discount

LifeMart program benefits

ADP partner discounts

Job summary

Hand & Stone Massage and Facial Spas seeks Spa Associates to host clients, answer phones, schedule appointments, and support a discipline of 5‑star service. The role emphasizes membership sales, service-menu knowledge, and strong customer connections to drive memorable visits.

We offer training webinars and growth opportunities toward lead spa associate and management roles, plus a KinderCare discount and LifeMart benefits through partner programs.

Qualifications

• Meet membership sales goals.
• Have detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Responsibilities

• Meet membership sales goals.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned.

Skills

Membership sales

Customer service

Communication

Scheduling

Phone handling

Cleanliness standards

Job description

Hand & Stone Massage and Facial Spas seeks Spa Associates to host clients, answer phones, schedule appointments, and support a discipline of 5‑star service. The role emphasizes membership sales, service-menu knowledge, and strong customer connections to drive memorable visits.

We offer training webinars and growth opportunities toward lead spa associate and management roles, plus a KinderCare discount and LifeMart benefits through partner programs.