Membership Sales & Guest Experience Specialist

Hand & Stone Franchise Corp; Corona, Northern (CA, KY); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates to welcome guests and deliver five-star experiences. You will host the spa, connect with clients, and ensure every service is memorable and exceptional for each visit.

Our team emphasizes growth and community connection with a focus on excellent customer service, memberships, and a supportive environment. A variety of shifts and ongoing training are available to support your development.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients.
• Uphold spa cleanliness standards.
• Answer phones, schedule appointments, and file documents.
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas is seeking Spa Associates to welcome guests and deliver five-star experiences. You will host the spa, connect with clients, and ensure every service is memorable and exceptional for each visit.

Our team emphasizes growth and community connection with a focus on excellent customer service, memberships, and a supportive environment. A variety of shifts and ongoing training are available to support your development.