Spa Guest Experience & Membership Sales Associate

Hand & Stone - IL, MI, OH, WI; Parma (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

LifeMart program benefits

KinderCare discount

Job summary

Hand & Stone Massage and Facial Spas is seeking Spa Associates to welcome guests and deliver five-star experiences. As hosts of the spa, you will ensure memorable service, build lasting client relationships, and meet membership sales goals.

We offer flexible shifts, live sales training webinars, and growth paths toward lead spa associate and management roles. LifeMart program benefits and a 10% KinderCare discount are available.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas is seeking Spa Associates to welcome guests and deliver five-star experiences. As hosts of the spa, you will ensure memorable service, build lasting client relationships, and meet membership sales goals.

We offer flexible shifts, live sales training webinars, and growth paths toward lead spa associate and management roles. LifeMart program benefits and a 10% KinderCare discount are available.