Spa Growth & Sales Manager – Membership Leader

Hand & Stone Franchise Corp; Florida; On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Relocation bonus

Training

Development

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa in Broward County is hiring a Spa Sales Manager to own the spa’s performance—membership growth, sales, team, and daily operations. This is a numbers job with a people focus, requiring evenings, weekends, and peak periods.

You will lead outreach, coaching, and accountability to drive membership conversion, appointment volume, and retention across three Broward locations: Hollywood, Sunrise-Sawgrass, and Weston.

Qualifications

• 3+ years of management experience in a sales-driven business
• Membership-based business experience—spa, fitness, wellness, or salon preferred
• Bilingual English/Spanish preferred

Responsibilities

• Own membership conversion, outbound calling, appointment volume, and retention.
• Lead a team of Spa Associates, Massage Therapists, and Estheticians.
• Coach front desk team on consultations, objection handling, and closing.
• Retention, cancellation control, and net membership growth.
• Manage service, retail, enhancement, package, and gift card sales.
• Set daily, weekly, and monthly goals and track progress.

Job description

Hand & Stone Massage and Facial Spa in Broward County is hiring a Spa Sales Manager to own the spa’s performance—membership growth, sales, team, and daily operations. This is a numbers job with a people focus, requiring evenings, weekends, and peak periods.

You will lead outreach, coaching, and accountability to drive membership conversion, appointment volume, and retention across three Broward locations: Hollywood, Sunrise-Sawgrass, and Weston.