Spa GM: Drive Growth, Service Excellence & P&L

Hand & Stone Massage and Facial Spa; Belmar (NJ); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Performance bonus

Competitive salary

Dental insurance

Employee discounts

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Job summary

Hand & Stone Massage and Facial Spa in Coastal Monmouth County is seeking a high-impact, performance-driven General Manager to lead both the team and the business. You’ll own spa performance while developing a team that consistently delivers results, with nights, weekends, and holidays as needed.

This role emphasizes a people-first, servant leadership approach, building a strong culture, delivering an exceptional guest experience, driving sales, revenue, and profitability across memberships,

Qualifications

• 3–5 years of leadership experience.
• Proven success driving sales and team performance.
• Strong communication and leadership skills.
• A balance of people leadership and business acumen.
• Strong experience working with KPIs is required.
• P&L experience strongly preferred.
• Comfort in a fast-paced environment.
• Flexible schedule (nights/weekends/holidays).

Responsibilities

• Spa operations and overall performance.
• Sales growth, membership performance, and profitability.
• Key metrics, reporting, and P&L ownership.
• Recruit, hire, and retain a high-performing team.
• Lead, coach, and develop your team with a people-first mindset.
• Build a World Class Client experience (WCCE) across all touchpoints.
• Increase revenue through memberships, service utilization, and retail performance.

Skills

Leadership

Sales growth

KPIs

P&L experience

Communication

Job description

Hand & Stone Massage and Facial Spa in Coastal Monmouth County is seeking a high-impact, performance-driven General Manager to lead both the team and the business. You’ll own spa performance while developing a team that consistently delivers results, with nights, weekends, and holidays as needed.

This role emphasizes a people-first, servant leadership approach, building a strong culture, delivering an exceptional guest experience, driving sales, revenue, and profitability across memberships,