Spa Front Desk Specialist — Guest Experience Lead

Founders Inn and Spa Tapestry Collection by Hilton; Virginia Beach (VA); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Weekly Pay

401(k) with Company Match

Hilton Team Member Travel Program

Complimentary Employee Meal

Spa & Restaurant Discounts

Job summary

The Flowering Almond Spa at The Founders Inn & Spa is looking for a Spa Front Desk Agent. This part-time position offers hourly compensation of $14.00. You will create a welcoming experience for guests, assist with reservations, and provide information about spa services.

The role requires strong communication skills and a passion for hospitality, with responsibilities ranging from checking guests in and out to answering inquiries. Join our team for a unique opportunity at a Hilton-branded hotel.

Qualifications

• High school diploma, GED, or equivalent required.
• Previous customer service, hospitality, spa, salon, retail, or front desk experience preferred.
• Basic computer skills required.

Responsibilities

• Welcome spa guests with a warm, professional, and friendly approach.
• Check guests in and out accurately using the Spa Management System.
• Schedule and manage spa appointments by phone, online, and in person.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Computer skills

Education

High school diploma or equivalent

Tools

Spa Management System

Point-of-sale systems

Job description

The Flowering Almond Spa at The Founders Inn & Spa is looking for a Spa Front Desk Agent. This part-time position offers hourly compensation of $14.00. You will create a welcoming experience for guests, assist with reservations, and provide information about spa services.

The role requires strong communication skills and a passion for hospitality, with responsibilities ranging from checking guests in and out to answering inquiries. Join our team for a unique opportunity at a Hilton-branded hotel.