Spa Front Desk & Guest Experience - Flexible Hours

Hand & Stone - 2525 Arapahoe Ave - Boulder, CO; Boulder (CO); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Service and retail discounts

Performance bonuses

Ongoing training opportunities

Job summary

A wellness spa in Boulder is seeking a Spa Associate for front desk duties. The role involves greeting clients, scheduling appointments, and managing phone communications. Ideal candidates will have experience in customer service and a passion for wellness. This part-time position offers competitive pay, service discounts, and a supportive team culture. Join a passionate team to enhance guest experiences in a serene environment.

Qualifications

• Experience in customer service or front desk roles (spa/wellness preferred).
• Must be exceptionally organized and attentive to detail.
• Availability for evenings and weekends.

Responsibilities

• Greet clients warmly and professionally.
• Manage phone calls, emails, and online bookings.
• Handle check-ins, check-outs, and payment processing.
• Educate guests on services, products, and spa policies.

Skills

Customer service experience

Strong communication skills

Multitasking ability

Competence in Google Workspace

Calm demeanor

Education

High school diploma or equivalent

Job description

A wellness spa in Boulder is seeking a Spa Associate for front desk duties. The role involves greeting clients, scheduling appointments, and managing phone communications. Ideal candidates will have experience in customer service and a passion for wellness. This part-time position offers competitive pay, service discounts, and a supportive team culture. Join a passionate team to enhance guest experiences in a serene environment.