Spa Front Desk & Sales Experience Lead

SPA LAVENDER LLC; Solon (OH); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly pay

Sales incentives/bonuses

Employee discounts

Ongoing training and coaching

Job summary

A luxury spa is seeking a Front Desk Sales Associate to be the first point of contact for guests, delivering exceptional customer service while promoting spa services and maintaining a serene environment. Responsibilities include check-ins, appointment management, and sales support. Ideal candidates are organized, reliable, and have prior customer service or sales experience. This role offers competitive pay, sales incentives, and a supportive team environment with opportunities for growth.

Qualifications

• Previous customer service or sales experience required.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet guests warmly and manage check-ins/check-outs.
• Promote and sell spa services and products.
• Manage appointment scheduling and client records.
• Maintain cleanliness and organization at the front desk.

Skills

Customer service skills

Sales skills

Communication skills

Organizational skills

Detail-oriented

POS systems proficiency

Job description

A luxury spa is seeking a Front Desk Sales Associate to be the first point of contact for guests, delivering exceptional customer service while promoting spa services and maintaining a serene environment. Responsibilities include check-ins, appointment management, and sales support. Ideal candidates are organized, reliable, and have prior customer service or sales experience. This role offers competitive pay, sales incentives, and a supportive team environment with opportunities for growth.