Spa Front Desk Leader in Training - Sales Focus

Hand & Stone Massage and Facial Spa; Camp Hill (Cumberland County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Hand & Stone Massage and Facial Spa in Camp Hill, PA seeks a high-energy, sales-driven leader to join as General Manager in Training (GMIT). You will own the front desk experience, drive sales of memberships, retail, and services, and coach a front desk team to deliver exceptional guest experiences in a fast-paced environment.

This role offers a clear leadership path within a multi-unit organization, with promotion based on performance and business needs.

Qualifications

• 1–3 years of leadership experience preferred.
• Strong background in sales, customer service, or performance-driven environments.
• Experience with booking systems (Zenoti or similar) is a plus.

Responsibilities

• Drive sales performance by coaching the team on conversion and sales behaviors.
• Lead the front desk, own daily operations, guest flow, and overall performance.
• Support the spa leadership team with daily execution, onboarding, and reporting.

Skills

Leadership

Sales

Customer service

Communication

Interpersonal skills

Accountability

Flexible availability

Booking systems (Zenoti)

Tools

Zenoti

Job description

Hand & Stone Massage and Facial Spa in Camp Hill, PA seeks a high-energy, sales-driven leader to join as General Manager in Training (GMIT). You will own the front desk experience, drive sales of memberships, retail, and services, and coach a front desk team to deliver exceptional guest experiences in a fast-paced environment.

This role offers a clear leadership path within a multi-unit organization, with promotion based on performance and business needs.