Spa Front Desk Lead — Drive Sales & Guest Experience

Hand & Stone - 217 Kentlands Boulevard - Gaithersburg, MD; Gaithersburg (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Hand & Stone in Gaithersburg, MD is looking for a Sales Lead to enhance front desk operations and drive sales. The ideal candidate is energetic, sales-focused, and passionate about coaching a strong team. Responsibilities include achieving sales targets, supporting the front desk team, and working alongside Spa leadership. The role offers growth opportunities and benefits, including health insurance and a 401K with a company match.

Qualifications

• Strong background in sales or performance-driven environments.
• Proven ability to lead and coach a team.
• High level of accountability and solutions-oriented mindset.

Responsibilities

• Drive membership and retail sales goals.
• Lead front desk operations and team performance.
• Assist leadership team with daily operations.

Skills

Sales background

Customer service skills

Team leadership

Communication skills

Flexibility in schedule

Experience with booking systems

Job description

Hand & Stone in Gaithersburg, MD is looking for a Sales Lead to enhance front desk operations and drive sales. The ideal candidate is energetic, sales-focused, and passionate about coaching a strong team. Responsibilities include achieving sales targets, supporting the front desk team, and working alongside Spa leadership. The role offers growth opportunities and benefits, including health insurance and a 401K with a company match.