Lead Spa Front Desk: Elevate Guest Experience & Growth

Hand & Stone Massage and Facial Spa Stonecrest; Stonecrest (GA); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Job summary

Hand & Stone Massage and Facial Spa Stonecrest is seeking a Lead Spa Front Desk Associate to deliver excellent customer service while leading the front desk team. Key responsibilities include meeting sales goals, coaching team members, and maintaining spa standards. Candidates should have at least 3 years of spa or receptionist experience and be exceptionally organized. This role offers a flexible schedule, competitive pay, and opportunities for career advancement in a positive work environment.

Qualifications

• Must have at least 3 years of Spa and/or Receptionist Experience.
• Must be exceptionally organized and have great attention to detail.
• Must be a strong team player with the ability to work independently.

Responsibilities

• Lead the front desk team of Spa Associates.
• Meet membership sales goals.
• Coach Team members.
• Effectively communicate sales, promotions, and service options with clients.
• Maintain spa cleanliness standards.

Skills

Customer service skills

Organizational skills

Team player

Attention to detail

Education

High school diploma or equivalent

Job description

Hand & Stone Massage and Facial Spa Stonecrest is seeking a Lead Spa Front Desk Associate to deliver excellent customer service while leading the front desk team. Key responsibilities include meeting sales goals, coaching team members, and maintaining spa standards. Candidates should have at least 3 years of spa or receptionist experience and be exceptionally organized. This role offers a flexible schedule, competitive pay, and opportunities for career advancement in a positive work environment.