Spa Front Desk Host — Guest Experience Champion

Heyday Skincare - Denver; Denver (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Training & development

Wellness resources

401(k)

Company parties

Competitive salary

Employee discounts

Job summary

Heyday is seeking a friendly and proactive host/ shop associate in Denver to deliver a world-class guest experience. You will greet clients, share product recommendations, and help clients choose memberships and packages while maintaining the Heyday aesthetic.

In this role, you will educate clients on current promotions, assist with stock, and participate in daily shop tasks. A team-oriented mindset, strong communication, and flexible scheduling including weekends are essential.

Qualifications

• Outstanding customer service and problem-solving skills.
• Confidence when recommending memberships, packages, and product.
• The ability to prioritize and multi-task within a fast-paced environment.
• Initiate tasks and perform duties without direction.
• Excellent communication skills and be able to work with a wide range of personalities.
• Superior organizational skills.
• Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on current promotions, memberships, packages, and future appointments.
• Assist with re-stocking products.
• Help with daily shop tasks and projects.
• Maintain a positive attitude and take initiative.
• Work as a cohesive team with all Heyday staff members.
• Assist with the training and coaching of new hires for the Host team.
• Maintain the distinct Heyday aesthetic, appearance, atmosphere, and culture.

Skills

Customer service

Problem-solving

Product recommendations

Multi-tasking

Communication

Organizational skills

Flexibility

Job description

Heyday is seeking a friendly and proactive host/ shop associate in Denver to deliver a world-class guest experience. You will greet clients, share product recommendations, and help clients choose memberships and packages while maintaining the Heyday aesthetic.

In this role, you will educate clients on current promotions, assist with stock, and participate in daily shop tasks. A team-oriented mindset, strong communication, and flexible scheduling including weekends are essential.