Spa Front Desk Host — Elevate Guest Experience & Growth

Heyday; New York (NY); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Competitive Hourly Wage

Membership and Product Commission

Discounted Facials

Friends & Family Discount on Services

35% Product Discount

Medical, Dental, and Vision Benefits

Paid Time Off

Growth Opportunities

Job summary

Heyday is looking for a passionate team member in New York City to enhance our guest experience by delivering high-level customer service. This role involves educating clients on our offerings, assisting with products, and supporting the team in daily operations.

The ideal candidate is skilled in communication, problem-solving, and thrives in a fast-paced environment. Join us to help clients discover their healthiest skin while enjoying numerous benefits, including competitive wages and discounts on services.

Qualifications

• Outstanding customer service and problem-solving skills.
• Confidence when recommending memberships, packages, and products.
• Ability to prioritize and multi-task in a fast-paced environment.
• Excellent communication skills and ability to work with various personalities.
• Flexible to work a non-traditional schedule, including weekends and shifts.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on promotions, memberships, and future appointments.
• Assist with re-stocking products and daily shop tasks.
• Maintain a positive attitude and work cohesively with the team.

Skills

Outstanding customer service and problem-solving skills

Excellent communication skills

Confidence when recommending memberships and packages

Superior organizational skills

Ability to prioritize and multi-task

Job description

Heyday is looking for a passionate team member in New York City to enhance our guest experience by delivering high-level customer service. This role involves educating clients on our offerings, assisting with products, and supporting the team in daily operations.

The ideal candidate is skilled in communication, problem-solving, and thrives in a fast-paced environment. Join us to help clients discover their healthiest skin while enjoying numerous benefits, including competitive wages and discounts on services.