Spa Front Desk & Guest Experience — Wellness Perks

MGM Resorts International; Hempfield Township (Westmoreland County); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Wellness incentive programs

Discounts on hotel, food & beverage, &

Free meals in employee dining room

Free parking on and off shift

Health & Income Protection benefits

Professional and personal development

Job summary

MG𝖬 Resorts International's Luxor Spa is seeking a Receptionist to greet guests, manage calls, respond to emails, and coordinate with departments to ensure a seamless guest experience. The role emphasizes warmth, professionalism, and attention to detail in delivering luxury service.

The starting rate is $15.00 per hour, and the position offers on-site work in Las Vegas. Candidates should have at least 1 year of guest service experience, be at least 18, and possess a High School Diploma or GED.

Qualifications

• 1+ years of prior relevant experience in guest service is preferred.
• High School Diploma or GED.
• Must be 18 years of age or older.

Responsibilities

• Greet guests in a friendly and professional manner
• Answer multi-line phone systems and direct calls to the appropriate staff/department
• Respond to all general e-mail correspondence from guests and staff
• Work closely with the functional department groups as necessary
• Ensure that the Receptionist area is clean and looks neat for all incoming guests

Skills

Guest service

Education

High School Diploma or GED

Job description

MG𝖬 Resorts International's Luxor Spa is seeking a Receptionist to greet guests, manage calls, respond to emails, and coordinate with departments to ensure a seamless guest experience. The role emphasizes warmth, professionalism, and attention to detail in delivering luxury service.

The starting rate is $15.00 per hour, and the position offers on-site work in Las Vegas. Candidates should have at least 1 year of guest service experience, be at least 18, and possess a High School Diploma or GED.