Spa Front Desk & Guest Experience Specialist

Mesquite Gaming; Mesquite (NV); On-site; USD 24,000 - 34,000; Full time

Job summary

Mesquite Gaming in Mesquite, NV seeks a friendly Spa Receptionist to welcome guests, check them in/out, and book appointments by phone and in person. This role includes responsibly serving alcoholic and non-alcoholic beverages to guests in accordance with health and safety rules.

The ideal candidate will have strong computer, typing, phone, and verbal skills, be detail oriented, and able to multitask while delivering quality guest service. Weekend and holiday shifts are required.

Qualifications

• Strong computer, typing, phone and verbal skills.
• Must be able to work in a team and provide quality service to guests.
• Detail oriented and able to manage multiple tasks.
• Available to work weekends, holidays, and varied hours.

Responsibilities

• Schedule, confirm, and modify guest appointments using scheduling software.
• Provide accurate information about spa services, treatments, packages, and products.
• Check guests in and out for their appointments and process payments accurately.
• Escort guests to treatment waiting areas and offer refreshments.

Skills

Computer skills

Typing

Phone skills

Verbal communication

Team player

Attention to detail

Tools

Booking software

Scheduling software

POS system

Job description

Mesquite Gaming in Mesquite, NV seeks a friendly Spa Receptionist to welcome guests, check them in/out, and book appointments by phone and in person. This role includes responsibly serving alcoholic and non-alcoholic beverages to guests in accordance with health and safety rules.

The ideal candidate will have strong computer, typing, phone, and verbal skills, be detail oriented, and able to multitask while delivering quality guest service. Weekend and holiday shifts are required.