Spa Front Desk & Guest Experience Coordinator

Serenity Esthetics; Sioux Falls (SD); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts on products and ser

Full-time and part-time schedules

Job summary

Serenity Esthetics in Sioux Falls, SD is seeking a Front Desk Client Coordinator to be the welcoming first contact for clients and keep daily spa operations running smoothly.

The role blends customer service, scheduling, and teamwork, with responsibilities including greeting clients, booking appointments, handling check-in/out and payments, and maintaining accurate records while coordinating with estheticians to manage the day’s schedule.

Qualifications

• Front desk, hospitality, retail, or customer service experience preferred.
• Friendly, organized, and comfortable with computers and phones.
• Able to multitask and stay calm in a busy environment.
• Handles client information with confidentiality.

Responsibilities

• Greet clients and answer phone calls.
• Schedule and confirm appointments.
• Handle check-in, check-out, and payments.
• Keep client records accurate and the reception area tidy.
• Coordinate with estheticians to keep the daily schedule on track.
• Answer client questions with patience and professionalism.

Skills

Front desk experience

Customer service

Multitasking

Confidentiality

Job description

Serenity Esthetics in Sioux Falls, SD is seeking a Front Desk Client Coordinator to be the welcoming first contact for clients and keep daily spa operations running smoothly.

The role blends customer service, scheduling, and teamwork, with responsibilities including greeting clients, booking appointments, handling check-in/out and payments, and maintaining accurate records while coordinating with estheticians to manage the day’s schedule.