Front Desk Client Coordinator

Serenity Esthetics; Sioux Falls (SD); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts on products and ser

Full-time and part-time schedules

Job summary

Serenity Esthetics in Sioux Falls, SD is seeking a Front Desk Client Coordinator to be the welcoming first contact for clients and keep daily spa operations running smoothly.

The role blends customer service, scheduling, and teamwork, with responsibilities including greeting clients, booking appointments, handling check-in/out and payments, and maintaining accurate records while coordinating with estheticians to manage the day’s schedule.

Qualifications

• Front desk, hospitality, retail, or customer service experience preferred.
• Friendly, organized, and comfortable with computers and phones.
• Able to multitask and stay calm in a busy environment.
• Handles client information with confidentiality.

Responsibilities

• Greet clients and answer phone calls.
• Schedule and confirm appointments.
• Handle check-in, check-out, and payments.
• Keep client records accurate and the reception area tidy.
• Coordinate with estheticians to keep the daily schedule on track.
• Answer client questions with patience and professionalism.

Skills

Front desk experience

Customer service

Multitasking

Confidentiality

Job description

Serenity Esthetics is hiring a Front Desk Client Coordinator in Sioux Falls, South Dakota.

Be the welcoming first point of contact for every client and keep a busy spa running smoothly. This role combines customer service, scheduling, and teamwork.

Why You'll Love Working Here

• Collaborative, team-oriented environment
• Employee discounts on products and services
• Full-time and part-time schedules

Key Responsibilities

• Greet clients and answer phone calls.
• Schedule and confirm appointments.
• Handle check-in, check-out, and payments.
• Keep client records accurate and the reception area tidy.
• Coordinate with estheticians to keep the daily schedule on track.
• Answer client questions with patience and professionalism.

Qualifications

• Front desk, hospitality, retail, or customer service experience preferred.
• Friendly, organized, and comfortable with computers and phones.
• Able to multitask and stay calm in a busy environment.
• Handles client information with confidentiality.

Schedule & Availability

Full-time and part-time. Shifts generally fall between 8:30 AM and 5:30 PM, with one later night each week. Rotating Sunday availability is required. Candidates should be comfortable working in a client-focused environment with varying appointment volumes.

Specific schedules and availability expectations will be discussed during the hiring process.

We'd love to hear from you.