Spa Front Desk & Client Experience Coordinator

Serenity Esthetics; Centennial (CO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discounts on products and/or

Employee discounts on products and

Job summary

Serenity Esthetics in Centennial, Colorado, is seeking a Front Desk Client Coordinator to be the welcoming first point of contact for clients and help keep the spa running smoothly. The role combines customer service, scheduling, and teamwork in a busy environment.

You will greet clients, manage appointments, handle payments, and coordinate with estheticians to maintain the daily schedule while delivering excellent service. Both full-time and part-time options are available with varied shifts.

Qualifications

• Experience at a front desk or in customer service preferred.
• Friendly, organized, and comfortable with computers and phones.
• Able to multitask and stay calm in a busy environment.

Responsibilities

• Greet clients and answer phone calls.
• Schedule and confirm appointments.
• Handle check-in, check-out, and payments.
• Keep client records accurate and the reception area tidy.
• Coordinate with estheticians to maintain the daily schedule.
• Answer client questions with patience and professionalism.

Skills

Customer service

Front desk experience

Multitasking

Computer literacy

Tools

Phone system

Scheduling software

Job description

Serenity Esthetics in Centennial, Colorado, is seeking a Front Desk Client Coordinator to be the welcoming first point of contact for clients and help keep the spa running smoothly. The role combines customer service, scheduling, and teamwork in a busy environment.

You will greet clients, manage appointments, handle payments, and coordinate with estheticians to maintain the daily schedule while delivering excellent service. Both full-time and part-time options are available with varied shifts.