Front Desk Client Coordinator

Serenity Esthetics; Overland Park (KS); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Employee discounts on products and/or 

Full-time and part-time schedules

Job summary

Serenity Esthetics in Overland Park, Kansas, seeks a Front Desk Client Coordinator to greet clients, answer calls, and manage appointments. You will handle check-in/check-out, process payments, and maintain accurate client records in a fast-paced spa environment.

The role involves coordinating with estheticians to keep the daily schedule on track and requires friendly, organized individuals comfortable with computers and phones. Both full-time and part-time shifts are available.

Qualifications

• Front desk, hospitality, retail, or customer service experience preferred.
• Friendly, organized, and comfortable with computers and phones.
• Able to multitask and stay calm in a busy environment.
• Handles client information with confidentiality.

Responsibilities

• Greet clients and answer phone calls.
• Schedule and confirm appointments.
• Handle check-in, check-out, and payments.
• Keep client records accurate and the reception area tidy.
• Coordinate with estheticians to keep the daily schedule on track.
• Answer client questions with patience and professionalism.

Skills

Customer service

Multitasking

Communication

Tools

Phone system

Scheduling software

Job description

Serenity Esthetics is hiring a Front Desk Client Coordinator in Overland Park, Kansas.

Be the welcoming first point of contact for every client and keep a busy spa running smoothly. This role combines customer service, scheduling, and teamwork.

Why You'll Love Working Here

• Collaborative, team-oriented environment
• Employee discounts on products and services
• Full-time and part-time schedules

Key Responsibilities

• Greet clients and answer phone calls.
• Schedule and confirm appointments.
• Handle check-in, check-out, and payments.
• Keep client records accurate and the reception area tidy.
• Coordinate with estheticians to keep the daily schedule on track.
• Answer client questions with patience and professionalism.

Qualifications

• Front desk, hospitality, retail, or customer service experience preferred.
• Friendly, organized, and comfortable with computers and phones.
• Able to multitask and stay calm in a busy environment.
• Handles client information with confidentiality.

Schedule & Availability

Full-time and part-time. Shifts generally fall between 8:30 AM and 8:00 PM. Rotating Sunday availability may be required. Candidates should be comfortable working in a client-focused environment with varying appointment volumes.
Specific schedules and availability expectations will be discussed during the hiring process.