Spa Front Desk Coordinator - Calm, Wellness & Reservations

Hyatt; Clearwater (FL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Free parking

Discounted hotel rooms starting day 1

Free meals during shift

Free uniforms

Medical, dental, vision insurance

Job summary

Hyatt is seeking a Spa Reception Agent to host a calm, relaxing atmosphere and provide efficient service to spa guests. You will manage reservations, assist with deluxe packages or individual treatments, and promote wellness as the final contact for a memorable spa experience.

Primary duties include opening/closing duties, using Book4 to manage check-ins, collecting payments, and ensuring scheduling accuracy. Prior spa resort hotel experience is a plus; strong customer service is essential.

Qualifications

• Spa reception experience in a spa resort or hotel spa preferred.
• Customer service experience helpful.
• Ability to use a computer and calendar for scheduling and check-in/out.

Responsibilities

• Handle spa reservations, both packages and treatments.
• Check guests in and out using Book4.
• Collect payment and monitor bookings.
• Promote wellness and make product/treatment recommendations.
• Be the final point of contact for guests in the spa experience.

Skills

Spa reception

Customer service

Booking systems

Tools

Book4 platform

Job description

Hyatt is seeking a Spa Reception Agent to host a calm, relaxing atmosphere and provide efficient service to spa guests. You will manage reservations, assist with deluxe packages or individual treatments, and promote wellness as the final contact for a memorable spa experience.

Primary duties include opening/closing duties, using Book4 to manage check-ins, collecting payments, and ensuring scheduling accuracy. Prior spa resort hotel experience is a plus; strong customer service is essential.