Spa Front Desk Concierge: Welcoming Guest Experiences

Arch Amenities Group; Oxon Hill (MD); On-site; USD 19,000 - 25,000; Part time

Job summary

Arch Amenities Group is seeking a Spa Front Desk Receptionist to warmly greet guests, handle transactions, and support daily spa operations. You will promote the Arch Amenities Group Experience by delivering exceptional customer service and coordinating reservations and services.

The role requires strong communication, reliability, and the ability to work nights, weekends, and holidays as needed. A high school diploma is required, with college degree preferred, plus experience with money

Qualifications

• Customer service experience required.
• Experience handling money.
• Excellent communication and work ethic.
• Efficient, organized, able to handle multiple duties.
• Professional appearance and discretion required.

Responsibilities

• Welcome and assist guests, answer inquiries, and process transactions.
• Maintain facility cleanliness and safety.
• Enroll members in programs and make spa reservations.
• Reconcile daily sales and deposits when applicable.
• Provide courteous, responsive service and support to team members.

Skills

Customer service

Communication

Money handling

Organizational skills

Multitasking

Professional demeanor

Verbal and written skills

Education

High School diploma

College degree preferred

Tools

POS systems

Job description

Arch Amenities Group is seeking a Spa Front Desk Receptionist to warmly greet guests, handle transactions, and support daily spa operations. You will promote the Arch Amenities Group Experience by delivering exceptional customer service and coordinating reservations and services.

The role requires strong communication, reliability, and the ability to work nights, weekends, and holidays as needed. A high school diploma is required, with college degree preferred, plus experience with money