Spa Front Desk Concierge: Guest Experience & Bookings

KIKIS MASSAGE LLC; Texas; On-site; USD 26,000 - 38,000; Full time

Job summary

KiKi's Massage LLC is seeking a friendly receptionist to greet clients, collect visitor information, and manage calls and appointments. You will use the POS system for checkouts, relay messages, and keep the reception area clean and organized. Some massage-industry experience is a plus.

The role supports therapists by preparing rooms between sessions and ensuring a welcoming atmosphere for clients and staff alike.

Qualifications

• Education: High school diploma or equivalent.
• Experience in the massage industry is a plus.

Responsibilities

• Greet visitors and obtain name and other pertinent information, notifying appropriate individuals of visitor's arrival.
• Answer calls, route calls, and book appointments.
• Accurately take and deliver messages.
• Use the POS system to checkout clients.
• Perform a variety of routine clerical tasks.
• Maintain a clean and orderly reception area.
• Assist with cleaning and dressing the rooms between clients.

Skills

Verbal communication

Written communication

Customer service

Active listening

Critical thinking

Education

High school diploma

Job description

KiKi's Massage LLC is seeking a friendly receptionist to greet clients, collect visitor information, and manage calls and appointments. You will use the POS system for checkouts, relay messages, and keep the reception area clean and organized. Some massage-industry experience is a plus.

The role supports therapists by preparing rooms between sessions and ensuring a welcoming atmosphere for clients and staff alike.