Spa Concierge | Guest Experience & Scheduling Pro

SPA BY THE SEA at 96707; Kapolei (HI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive Hourly Pay

Career Growth

Discount on Products

Discount on Services

Job summary

SPA BY THE SEA in Kapolei, Hawaii, is seeking a friendly receptionist/concierge to join our day spa team. You will be the first point of contact for guests, greeting them with a cheerful demeanor, handling calls, and scheduling appointments.

The role requires strong computer skills and the ability to multitask in a fast-paced luxury setting. The ideal candidate has excellent communication, a positive attitude, and a proven track record in customer service.

Qualifications

• Two or more years of customer service experience preferred.
• Luxury setting experience preferred.
• Excellent communication skills with a focus on customer service.
• Strong work ethic and positive attitude.
• Familiar with computers and scheduling software.
• Excellent multitasking skills.

Responsibilities

• Greet guests as they arrive.
• Answer phone calls and schedule appointments.
• Assist with maintaining a clean and inviting environment.
• Provide general customer service and attend to the needs of customers throughout their services.

Skills

Customer service

Communication

Multitasking

Computer skills

Scheduling software

Positive attitude

Tools

Scheduling software

Job description

SPA BY THE SEA in Kapolei, Hawaii, is seeking a friendly receptionist/concierge to join our day spa team. You will be the first point of contact for guests, greeting them with a cheerful demeanor, handling calls, and scheduling appointments.

The role requires strong computer skills and the ability to multitask in a fast-paced luxury setting. The ideal candidate has excellent communication, a positive attitude, and a proven track record in customer service.