Spa Front Desk Concierge — Flexible Hours

Foxwoods Resort Casino; Mashantucket (CT); On-site; USD 17,000 - 25,000; Part time

Job summary

Foxwoods Resort Casino is seeking a part-time Spa/Salon guest services associate in Mashantucket, CT. The role focuses on welcoming guests, scheduling appointments, and guiding clients through their spa experience.

You will present itineraries, assist with changes, handle payments, and maintain accurate guest records while delivering superior service in a fast-paced resort environment.

Qualifications

• High School diploma required.
• Guest service experience necessary.
• 1 year prior experience in hospitality, spa, or related guest service industry preferred.
• Excellent oral and written communication skills.
• Must be patient, friendly, compassionate and professional with people under pressure.
• Must be able to multitask and prioritize.
• Proficient computer skills with keyboard agility.
• Flexible hours including days, evenings, weekends and holidays.

Responsibilities

• Welcomes guests and schedules appointments.
• Presents guests with their itinerary and processes payments for sales of retail and services.
• Ensures guest information is updated and correct; assists with schedule changes.

Skills

Guest service

Multi-tasking

Communication

Computer skills

Flexibility

Education

High School diploma

Job description

Foxwoods Resort Casino is seeking a part-time Spa/Salon guest services associate in Mashantucket, CT. The role focuses on welcoming guests, scheduling appointments, and guiding clients through their spa experience.

You will present itineraries, assist with changes, handle payments, and maintain accurate guest records while delivering superior service in a fast-paced resort environment.