Dynamic Guest Experience Food Server

Foxwoods Resort Casino; Mashantucket (CT); On-site; USD 32,000 - 52,000; Full time

Job summary

Foxwoods Resort Casino in Mashantucket, CT is seeking a food service associate to provide meal service to patrons and handle monetary duties in a high-volume environment. Candidates should have at least one year of food serving experience, be 18 or older, and demonstrate excellent customer service, organization, and English language skills.

The role requires adherence to tribal policies, professional appearance, and the ability to manage multiple tasks while recording orders and processing

Qualifications

• High School diploma or equivalent.
• Minimum 1 year of food serving experience.
• Must be 18 years of age.
• Must speak, read and write in English.

Responsibilities

• Adheres to Mashantucket Pequot Tribe's Policies and Procedures.
• Serves all guests according to established standards of quality.
• Completes all set-up and closing duties in a timely fashion.
• Is familiar with pre-check and cashiering procedures; presents check to guest and collects payment.
• Adheres to food and beverage policies and state liquor laws.
• Relays guest complaints/compliments to the appropriate supervisor.
• Observes diners to respond to additional requests and to determine when meal is completed.
• Demonstrates a courteous, friendly, congenial, polite, professional and efficient attitude.
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Participates as a panel member on MPGE's Board of Review as needed.
• Performs all other related and compatible duties as assigned.

Skills

Customer service

Food service

Record orders

English proficiency

Education

High School diploma or equivalent

Job description

Foxwoods Resort Casino in Mashantucket, CT is seeking a food service associate to provide meal service to patrons and handle monetary duties in a high-volume environment. Candidates should have at least one year of food serving experience, be 18 or older, and demonstrate excellent customer service, organization, and English language skills.

The role requires adherence to tribal policies, professional appearance, and the ability to manage multiple tasks while recording orders and processing