Front Desk Associate Salon/Spa - Part-Time

Foxwoods Resort Casino; Mashantucket (CT); On-site; USD 17,000 - 25,000; Part time

Job summary

Foxwoods Resort Casino is seeking a part-time Spa/Salon guest services associate in Mashantucket, CT. The role focuses on welcoming guests, scheduling appointments, and guiding clients through their spa experience.

You will present itineraries, assist with changes, handle payments, and maintain accurate guest records while delivering superior service in a fast-paced resort environment.

Qualifications

• High School diploma required.
• Guest service experience necessary.
• 1 year prior experience in hospitality, spa, or related guest service industry preferred.
• Excellent oral and written communication skills.
• Must be patient, friendly, compassionate and professional with people under pressure.
• Must be able to multitask and prioritize.
• Proficient computer skills with keyboard agility.
• Flexible hours including days, evenings, weekends and holidays.

Responsibilities

• Welcomes guests and schedules appointments.
• Presents guests with their itinerary and processes payments for sales of retail and services.
• Ensures guest information is updated and correct; assists with schedule changes.

Skills

Guest service

Multi-tasking

Communication

Computer skills

Flexibility

Education

High School diploma

Job description

Job Category: Salon & Spa

• Part-Time

Locations

Mashantucket, CT 06338, USA

Description

Under the direction of the Spa Director, the incumbent provides superior hands on guest service by providing informed and accurate sales and booking strategies. The position includes but is not limited to welcoming guests, scheduling appointments, recommending services and treatments, presenting guests their itinerary, assisting with schedule changes, receiving payment for sales of retail and services, and ensuring all guest information is updated and correct. High School diploma required. Guest Service experience necessary. A minimum of one (1) year prior experience in hospitality, spa, or related guest service industry preferred. Must possess excellent oral and written communication skills. Must be patient, friendly, compassionate and professional so as to be able to deal with people of all temperaments, especially under pressure. Must be able to prioritize and be multi-tasked. Must possess proficient computer skills with keyboard agility. Must be able to work flexible hours including days, evenings, weekends, and holidays, as business demands and without restrictions.