Spa Concierge & Front Desk Coordinator

The Skin Bar; Wallingford (CT); On-site; USD 17,000 - 25,000; Part time

Job summary

The Skin Bar in Wallingford, CT is seeking a Spa Coordinator/Receptionist to be the first point of contact for clients, delivering exceptional customer service and managing front desk operations. The position covers greeting guests, scheduling appointments, cashing out and rebooking, suggestive selling of retail spa products, email correspondence, social media tasks, and maintaining salon cleanliness.

It is a 10–15 hour per week role with the opportunity to grow within our team and requires

Qualifications

• Experience in the beauty industry preferred.
• Experience with Point of Sale software.
• Reception or customer service experience.
• Knowledge of social media platforms.
• Core clerical skills, phone etiquette, and computer literacy.
• Experience with multi-line phone systems.
• Proficiency in Microsoft Office.
• Strong time management and multi-tasking abilities.
• Must be available to work evenings and weekends.
• Open to teaching the right individual.

Responsibilities

• Greeting guests and providing a welcoming environment
• Scheduling appointments and managing front desk operations
• Cashing out and rebooking guests
• Suggestive selling of retail spa products
• Email correspondence
• Managing social media platforms
• Maintaining general salon cleanliness

Skills

Customer service

Multi-tasking

Social media knowledge

Receptionist experience

Phone etiquette

Computer literacy

Tools

Point of Sale software

Microsoft Office

Job description

The Skin Bar in Wallingford, CT is seeking a Spa Coordinator/Receptionist to be the first point of contact for clients, delivering exceptional customer service and managing front desk operations. The position covers greeting guests, scheduling appointments, cashing out and rebooking, suggestive selling of retail spa products, email correspondence, social media tasks, and maintaining salon cleanliness.

It is a 10–15 hour per week role with the opportunity to grow within our team and requires