Spa Front Desk Associate — Guest Experience & Bookings

Hand & Stone Franchise Corp; Newtown (CT); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Hourly wage plus commissions

Professional work environment

Flexible schedules

Job summary

A spa and wellness franchise in Connecticut is hiring a Spa Front Desk Associate to provide excellent customer service and assist guests upon arrival. Responsibilities include booking appointments, answering phones, and promoting health benefits of therapies. Ideal candidates will have strong customer service skills, good communication abilities, and a positive attitude. Opportunities for growth with flexible scheduling make this an attractive role for candidates at all experience levels.

Qualifications

• Knowledge of Microsoft Office applications.
• Good verbal and written communication skills.
• Ability to multitask and handle stressful situations.

Responsibilities

• Provide excellent customer service to members/guests.
• Welcome and greet members/guests upon arrival.
• Answer phones and book appointments.

Skills

Customer service skills

Multitasking

Verbal and written communication

Positive attitude

Tools

Microsoft Office

Zenoti Salon and Spa

Job description

A spa and wellness franchise in Connecticut is hiring a Spa Front Desk Associate to provide excellent customer service and assist guests upon arrival. Responsibilities include booking appointments, answering phones, and promoting health benefits of therapies. Ideal candidates will have strong customer service skills, good communication abilities, and a positive attitude. Opportunities for growth with flexible scheduling make this an attractive role for candidates at all experience levels.