Front Desk Concierge — Warm Welcome & Growth

Serenity Mental Health Centers; Superior (WI); Presencial; USD 22 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

Health, dental, and vision coverage

401k plan

Referral rewards

Resumo da oferta

Serenity Mental Health Centers is seeking a Front Desk Receptionist to be the first friendly face visitors see on arrival. You’ll check people in, answer calls, and ensure everyone feels welcome and supported.

You’ll manage forms, verify information, and use scheduling software to keep the front area calm and organized. The role emphasizes privacy, teamwork, and delivering compassionate service daily.

Qualificações

• Calm energy, attention to detail, and a strong team spirit.
• Ability to multitask and stay organized in a busy environment.
• Comfortable using digital tools like email, scheduling systems, and databases.
• A strong sense of privacy and confidentiality (or willingness to learn).
• 1+ year of experience in fast-paced, service-oriented roles.
• High School Diploma or GED.

Responsabilidades

• Greet visitors and guests with warmth and professionalism
• Update and verify visitor information with every interaction
• Assist with forms and answer general questions
• Build rapport with visitors — remembering their names, stories, and preferences
• Maintain a clean, calm, and welcoming front area
• Use scheduling software and office tech efficiently
• Help out wherever needed — we’re a collaborative team

Conhecimentos

Calm energy

Attention to detail

Strong team spirit

Formação académica

High School Diploma or GED

Ferramentas

Scheduling software

Databases

Email

Descrição da oferta de emprego

Serenity Mental Health Centers is seeking a Front Desk Receptionist to be the first friendly face visitors see on arrival. You’ll check people in, answer calls, and ensure everyone feels welcome and supported.

You’ll manage forms, verify information, and use scheduling software to keep the front area calm and organized. The role emphasizes privacy, teamwork, and delivering compassionate service daily.