Spa Front Desk & Client Experience Specialist

MassageLuXe - Lee's Summit; Lee's Summit (MO); On-site; USD 28,000 - 36,000; Full time

Job summary

MassageLuXe - Lee's Summit seeks a customer-focused Spa Associate responsible for building client loyalty by assessing client needs, recommending services, and encouraging membership enrollments. The role includes promoting MassageLuXe in a positive light and executing spa policies consistently.

You will also generate new clientele through grassroots marketing while maintaining cleanliness, safety, and equipment functionality.

Qualifications

• Committed to building client loyalty.
• Strong customer service and sales aptitude.
• Willingness to handle administrative tasks and cash handling.

Responsibilities

• Build client loyalty by assessing needs and offering suitable services.
• Promote MassageLuXe positively to clients and contacts.
• Uphold MassageLuXe policies, procedures, and programs.
• Generate new clientele through grassroots marketing.
• Maintain cleanliness, safety, and equipment functionality in the spa.
• Execute cash management and banking procedures accurately.
• Create a welcoming, safe atmosphere for clients and staff.

Skills

Customer service

Sales

Administrative skills

Education

High school diploma or equivalent

Job description

MassageLuXe - Lee's Summit seeks a customer-focused Spa Associate responsible for building client loyalty by assessing client needs, recommending services, and encouraging membership enrollments. The role includes promoting MassageLuXe in a positive light and executing spa policies consistently.

You will also generate new clientele through grassroots marketing while maintaining cleanliness, safety, and equipment functionality.