Spa Sales Leader — Assistant Manager

MassageLuXe Irvine; Irvine (CA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

401(k)

Performance bonus

Company events

Competitive salary

Employee discounts

Free snacks

Advancement opportunities

Training & development

Wellness resources

Job summary

MassageLuXe Irvine is seeking an energetic, dependable, and sales-driven Assistant Spa Manager to join our leadership team. This hands-on role works with the Spa Manager and Owner to oversee daily operations and grow membership sales.

You will lead by example in customer service, coach front desk staff, and help recruit and develop the team while ensuring every guest receives an exceptional spa experience.

Qualifications

• Previous management or leadership experience.
• Strong sales experience; membership-based sales is a plus.
• Excellent customer service and communication skills.

Responsibilities

• Oversee day-to-day spa operations.
• Actively sell memberships and help achieve monthly sales goals.
• Coach Front Desk staff to improve membership sales and conversions.
• Lead by example in customer service, professionalism, attendance, and performance.
• Assist with hiring, onboarding, training, coaching, and employee development.
• Help manage employee schedules and daily staffing needs.
• Handle guest questions, concerns, and service recovery professionally.
• Monitor appointment books and maximize provider schedules.
• Assist with inventory, deposits, daily tasks, reporting, and administrative responsibilities.
• Maintain a clean, organized, professional, and welcoming spa environment.
• Support local marketing, promotions, community outreach, and business-building opportunities.
• Work closely with the Spa Manager and Owner to improve revenue, client retention, memberships, and overall spa performance.

Skills

Sales leadership

Customer service

Team coaching

Sales experience

Communication

Organizational skills

Job description

MassageLuXe Irvine is seeking an energetic, dependable, and sales-driven Assistant Spa Manager to join our leadership team. This hands-on role works with the Spa Manager and Owner to oversee daily operations and grow membership sales.

You will lead by example in customer service, coach front desk staff, and help recruit and develop the team while ensuring every guest receives an exceptional spa experience.