Spa Experience Concierge & Membership Sales Pro

Hand & Stone - 3750 Willow Rd - Nbrook, IL; Northfield Township (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Training & development

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Hand & Stone Massage and Facial Spas is seeking a Spa Associate to host guests and support operations. You will meet membership sales goals, know the menu of services, and ensure a high standard of client service and cleanliness.

Responsibilities include answering phones, scheduling appointments, and communicating promotions. This role offers opportunities for advancement and a supportive team environment.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services.
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spas is seeking a Spa Associate to host guests and support operations. You will meet membership sales goals, know the menu of services, and ensure a high standard of client service and cleanliness.

Responsibilities include answering phones, scheduling appointments, and communicating promotions. This role offers opportunities for advancement and a supportive team environment.