Spa Concierge & Membership Sales Associate

Hand & Stone Massage and Facial Spa; Thousand Oaks (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

401(k)

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Hand & Stone Massage and Facial Spa is hiring Spa Associates to welcome clients, promote memberships, and provide exceptional service. The role focuses on answering phones, scheduling appointments, and ensuring a five-star guest experience while supporting sales goals.

Benefits include flexible scheduling, health insurance, and opportunities for growth within a well-established wellness brand. This on-site position offers a dynamic, customer-focused work environment with team support.

Responsibilities

• Meet membership sales goals.
• Have a detailed knowledge of the menu of services
• Provide excellent customer service to members and guests, while building lasting connections.
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

Job description

Hand & Stone Massage and Facial Spa is hiring Spa Associates to welcome clients, promote memberships, and provide exceptional service. The role focuses on answering phones, scheduling appointments, and ensuring a five-star guest experience while supporting sales goals.

Benefits include flexible scheduling, health insurance, and opportunities for growth within a well-established wellness brand. This on-site position offers a dynamic, customer-focused work environment with team support.