Spa Experience Concierge

Renaissance Ross Bridge Resort & Spa; Birmingham (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

Renaissance Ross Bridge Resort & Spa in Birmingham, AL is seeking a Spa Attendant to ensure exceptional guest service and flawless spa environments. You will welcome guests, escort them to lockers, and maintain the cleanliness and presentation of locker rooms, showers, optional lounges, and pool areas.

Duties include stocking amenities, assisting therapists, and keeping areas well-maintained and stocked. Responsibilities also cover guest safety, proper usage guidance of spa facilities, inventory

Qualifications

• Demonstrated commitment to high cleanliness standards in a spa or hospitality setting.
• Greet guests warmly, escort to locker area, and provide required amenities.
• Explain spa facility usage clearly to guests for comfort and safety.
• Maintain restrooms and showers, replace towels, and clean surfaces after use.
• Assist therapists during treatments to support smooth service delivery.

Responsibilities

• Greet guests and escort them to the locker area and assign lockers.
• Keep locker rooms, lounges, and showers clean and stocked.
• Explain spa facility usage to guests to ensure comfort and safety.
• Assist therapists during spa treatments as needed.
• Stock towels, robes, slippers, toiletries, and beverages in lounges.

Skills

Guest service orientation

Cleanliness standards

Communication

Team collaboration

Tools

Laundry equipment

Job description

Renaissance Ross Bridge Resort & Spa in Birmingham, AL is seeking a Spa Attendant to ensure exceptional guest service and flawless spa environments. You will welcome guests, escort them to lockers, and maintain the cleanliness and presentation of locker rooms, showers, optional lounges, and pool areas.

Duties include stocking amenities, assisting therapists, and keeping areas well-maintained and stocked. Responsibilities also cover guest safety, proper usage guidance of spa facilities, inventory