Spa Coordinator - Part Time (Paris LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 32,000 - 46,000; Full time

Job summary

Caesars Entertainment is seeking a friendly spa receptionist in Las Vegas to maintain the reception area, assist guests with check-in/out, and support spa operations. You will manage appointment scheduling, answer phones, and handle checkout with accuracy while maintaining exemplary guest service.

Ideal candidates bring 1–2 years of reception or spa experience, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• 1-2 years reception desk or spa experience preferred.
• Strong customer service and communication skills.
• Detail-oriented and able to multitask.
• Able to work in fast-paced environment.

Responsibilities

• Maintain the reception, spa facilities and retail areas with a positive attitude.
• Assist with scheduling, answer phones and check-in/out of appointments.
• Host spa reservations and provide high level guest service while interacting with guests.

Skills

Customer service

Multitasking

Communication

Teamwork

Professional attitude

Education

High school diploma

Tools

Microsoft Office

Spa booking system

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Job Summary

Responsible for maintaining the reception, spa facilities and retail areas while providing a positive and friendly attitude. Assist with scheduling, answering phones, spa attending, check-in and out of appointments while participating in genuine interactions that provide the highest level of guest service.

How You Will Create the Extraordinary

• Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members.
• Initiate and engage in conversations in a professional and friendly manner.
• The ability to work in a fast paced and multi-task-oriented environment while being able to work reception and spa host interchangeably in one shift.
• Be able to schedule appointments in a timely manner with accuracy both in person and over the phone.
• Demonstrate computer knowledge with proficiency in Microsoft Office programs including but not limited to Excel, Word, and Outlook.
• Handles the computer booking system and all cash handling procedures with accuracy and ease.
• Answer phones promptly and in a friendly way.
• Work well under pressure and ability to assist multiple guests at a time.
• Knowledge of all spa treatments, salon services, and retail items with the intent to suggest/sell service offerings to best tailor the client’s needs.
• The ability to suggest, sell, and provide detailed descriptions of spa services and retail items.
• Maintain par levels and stock items in the reception area and back spa when needed
• Ability to perform other tasks assigned by the Manager or Supervisor.

What You Will Need

• Must be 18 years of age or older
• High school diploma or equivalent.
• 1-2 years reception desk/salon or spa experience and/or customer service experience preferred.
• Ability to work in a fast-paced environment while maintaining enthusiasm and excellent customer service skills.
• Ability to multi-task
• Must be detail-oriented, friendly, outgoing, and have excellent communication skills.
• Must be able to work well with others and as a team.