Massage Therapist

Caesars Entertainment; Danville (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Caesars Entertainment in Virginia is seeking a skilled Massage Therapist to deliver high-quality massages and body treatments in a resort spa setting. You will provide excellent guest service, perform treatments per spa standards, and maintain a clean, safe, and welcoming treatment room.

Two years of massage therapy experience and proper certification are required. The role is commission-based with opportunities to upsell spa services and contribute to a team that embodies Caesars values.

Qualifications

• Two years of massage therapy experience at a resort or high-level country club.
• Proper training and certificates for services provided (must produce certifications on hire).
• High school diploma or equivalent.
• Experience in administering treatments to male and female guests in a professional manner.
• Understand Bloodborne Pathogen procedures.
• Excellent reading, writing, and spoken English.

Responsibilities

• Provide guests with excellent customer service, massages, and body treatments according to spa standards.
• Offer personalized service with a positive, enthusiastic, and professional attitude toward guests and team members.
• Administer expert massage and body treatments for various purposes within the allotted time frame.
• Maintain a clean, safe, stocked, and well-organized work area and treatment rooms.
• Upsell spa services and communicate spa offerings to guests.
• Handle guest questions and concerns with professionalism and courtesy.
• Follow all safety, cleanliness, and hygiene protocols; adhere to all company policies.
• Be flexible with schedules, including weekends and holidays as required.

Skills

Massage therapy

Customer service

English proficiency

Communication

Education

High school diploma or equivalent

Massage therapy certification

Tools

Online booking platforms

Office equipment

Two-way radio

Printer

Job description

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary" Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Provideeachguestwithexcellentcustomerservice,massages,andbodytreatments.Responsibleforperformingqualitymassagesandbodytreatmentsinaccordancetospaservicestandards.

How You Will Create the Extraordinary

Offer the highest level of personalized service whilemaintaininga positive, enthusiastic, helpful, and professional attitude with all guests and team members.

Initiate and engage in conversations in a professional and friendly manner

Administer expert massage and body treatments for various purposes and needs and in the specifictime framegiven.

Provide consistent professional treatments as directed in training classes and accepted certificationpractice.

Properly care for equipment and products used

Communicate and describe in an articulate manner the spa offerings

Compare and contrast the different services on the menu

Recommend and up-sell services at the spa facility on property

Handle guest questions and concerns with professionalism and courtesy

Respond to guest requestsimmediately, accurately, and appropriately

Understand the importance of and committed to continuing education

Works unsupervised for extendedperiods

Uphold all protocols for set-up and cleanliness of treatment rooms.

Understand that as a representative of the Spa they willmaintaina healthy appearance and a positive attitude

Maintain a clean, safe,stockedand well-organized work area. Including extensive in-between client cleaning procedures.

Maintains well maintained spa appearance,cleanlinessand ability to workentireshift in a mask as directed.

Comfortable around guests who may be in a state of undress

Perform othertasksassigned byManageror Assistant Manager.

Ability to trouble shoot and problem solve problems in fast paced environment

What You Will Need

Two years’ massage therapy experience at a resort orhigh-levelcountry club

Proper training and certificates for service provided.(Must be able to produce certifications uponhire.)

Highschool diploma or equivalent.

Experience in administering treatments to male and female guests in a professional manner.

Understand and follow Blood Born Pathogen procedures

Excellent, reading writing and oralproficiencyin the English language

Must be able tooperateoffice equipment such as computers, online booking platforms,printer, andtwo-wayradio.

Ability to uphold anddemonstratethe highest level of integrity in all situations and recognize standards required by a regulated business.

Wage: Commission based

ADDITIONAL REQUIREMENTS

Due to the nature of the hospitality industry, team members maybe requiredtoworkvarying schedules,weekends, and holidays to reflect the needs of the facility.

Must be able to stand up to 9 hours per day Length of time of these tasks may vary

Able to lift 15lbs occasionally.

Requires grasping, writing, standing, sitting, walking, repetitive motions, listening, hearing ability and visual acuity.

Mustbeabletohandleaheavybusinessvolume,andsensitivesituationsrelatingtostaffandguestproblems,inatimelymanner.

TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer.

Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic