Spa Coordinator - Flexible Weekend Schedule & Guest Services

Skamania Lodge; Stevenson (WA); Presencial; USD 25.000 - 33.000; Jornada completa

Descripción de la vacante

Skamania Lodge seeks a front desk professional for the spa, dedicated to welcoming guests, booking spa services, and maintaining guest records. This role requires strong communication, a flexible schedule including weekends, and CPR certification readiness.

Enjoy working at a Pacific Northwest resort with opportunity to contribute to guest experiences and service excellence. Compensation listed below and benefits per property.

Formación

• Two years of customer service experience is desired.
• Excellent computer skills are required.
• Ability to obtain a CPR Certification.
• Flexible schedule including weekends and holidays.
• Strong written and verbal communication skills.
• Excellent problem-solving skills.

Responsabilidades

• Welcome guests warmly and respond to requests with professionalism and courtesy.
• Answer phones, book spa services, manage scheduling, and maintain guest records in the spa database.
• Assist guests in navigating their appointments and facility amenities.
• Sell spa services and retail products; process transactions accurately.
• Maintain cleanliness and presentation of the front desk, retail area, spa, fitness center, pool, and locker rooms.
• Perform hourly facility rounds, restock towels and robes, and replenish locker room products.
• Confirm group details one week in advance.
• Attend department meetings and support Spa Management as needed.

Conocimientos

Customer service

Computer skills

CPR certification

Flexible schedule

Communication skills

Problem solving

Descripción del empleo

Skamania Lodge seeks a front desk professional for the spa, dedicated to welcoming guests, booking spa services, and maintaining guest records. This role requires strong communication, a flexible schedule including weekends, and CPR certification readiness.

Enjoy working at a Pacific Northwest resort with opportunity to contribute to guest experiences and service excellence. Compensation listed below and benefits per property.